Laptop Loan Fine

You borrowed a laptop from the library for a weekend. When you returned it, the counter was closed and the drop box was full, so you handed it in an hour late. Now a late fee has appeared on your account. Speak to the library staff member: explain what happened and ask for the fee to be removed.

Hi, thanks for your time. I borrowed one of the library laptops over the weekend and brought it back first thing Monday. Unfortunately the counter wasn't open yet and the drop box was completely full, so I had to wait around and it ended up being logged about an hour late. I've now been charged a late fee. Since I actually arrived on time and did my best to return it properly, would it be possible to waive the fee just this once? I'd really appreciate it. Thank you.