Respond to a Situation · #RTS1-057
Parking Permit Rejected
The situation
You have moved into a street where parking is restricted to permit holders. You applied online, but your application was rejected because your lease agreement was not accepted as proof of address. You have already received a warning notice. Speak to the council customer service officer: explain your situation and ask which documents you can provide instead.
Model answer
Hello, I'm hoping you can help me with a parking permit. I moved into a street with resident-only parking about two weeks ago and applied for a permit online straight away. Unfortunately, my application was rejected because my lease wasn't accepted as proof of address, and I've already had a warning notice left on my car. Could you tell me which other documents would be accepted, like a utility bill or bank statement? And is there a temporary permit I could use while it's being processed? Thank you.