Double Rent Debit

You set up an automatic monthly payment from your bank account to your landlord. This month the payment was taken out twice, leaving you short of money for groceries and transport until your next payday. Speak to the bank staff member: explain the double payment and ask how it can be reversed quickly.

Hi there, I'm hoping you can help me sort out a problem with my account. I have an automatic payment set up for my rent on the first of each month, but this time it's gone out twice, so my landlord has been paid double. That's left me with very little until I get paid next Thursday, and I still need money for food and bus fares. Could you have a look at what caused it, and is there a way to reverse the second payment quickly? I'd be really grateful for any help.