Respond to a Situation · #RTS1-063
Last-Minute Shift Cancellation
The situation
You work casual shifts at a café. This morning your manager cancelled your shift by text thirty minutes before it started, while you were already on the train. This is the third time this month, and you rely on this income for rent. Speak to your manager: explain the impact on you and ask for more notice in future.
Model answer
Hi, thanks for seeing me. I wanted to talk about this morning's shift. I got your text that it was cancelled, but I was already on the train, so I'd paid for the trip and lost the whole morning. I completely understand that quiet days happen, but this is the third cancellation this month, and I count on these shifts for rent. Would it be possible to get at least a day's notice in future, or perhaps a guaranteed minimum number of hours each week? Thanks for listening.