Reading & Writing: Fill in the Blanks · Part 2: Reading

Employee Mood

2 students marked "I sat this"Added 29 Oct 2024Question #120483

Choose the word for each blank.

Research from the Terry College of Business reveals 1 a happy, helpful employee takes effort and, eventually, that effort 2 the energy needed to do one’s job. It could lead to quiet quitting – the new term for just doing your job but not going above and beyond – or even actual quitting. The more people adjust their moods to be happy, the fewer emotional resources they have 3 the end of the day. That means they are less able to handle challenging tasks and interactions and have a harder time staying on task. Their tank is empty despite being in a good mood, Frank explained. For managers, this means it may make more sense to meet employees 4 they are emotionally and not force upbeat attitudes in the office. For employees, it may mean letting bad days happen and leaving more mood-demanding work — such as sales calls or tough conversations — for better days.

Options for each gap (alphabetical)

  • 1 becoming · keeping · recruiting · to become
  • 2 boosts · enhances · Erodes · synergies
  • 3 at · before · beyond · Until
  • 4 as · When · where · whom

More Reading & Writing: Fill in the Blanks questions

Reading & Writing: Fill in the Blanks format (Pearson)

Pearson's name: Fill in the Blanks (Dropdown)

PromptText up to 200 words
Time to answerNot set per question (Part 2 lasts 23–30 minutes)
Skills assessedReading, Writing

How it is scored

  • Partial credit applies: a partly correct response still scores.

Source: Pearson, PTE Academic & UKVI test format, Part 2: Reading, checked 9 October 2026.