Respond to a Situation · Part 1: Speaking & Writing
An online order you needed for a presentation tomorrow has…
Question #RTS-002
Respond to the situation.
An online order you needed for a presentation tomorrow has not arrived, although the tracking page says it was delivered. Call the store: explain the problem and say what you would like them to do.
Practise this question with AI scoringAll questions · Respond to a Situation
Opens question #RTS-002 in the RealPTE practice screen.
Respond to a Situation format (Pearson)
| Prompt | A situation you hear and read, up to 60 words |
|---|---|
| Preparation | 10 seconds |
| Time to answer | 40 seconds |
| Skills assessed | Speaking |
| Scored on | Content; Pronunciation; Oral fluency |
How it is scored
- Partial credit applies: a partly correct response still scores.
- Traits are scored by AI; a human expert also reviews Content before the score is final.
- You can take notes while you listen.
- The recording plays only once.
- You can record your response only once.
Source: Pearson, PTE Academic & UKVI test format, Part 1: Speaking & Writing, checked 9 October 2026. New task dates: PTE Academic updates 2025.