Missed Figures Apology

You promised a colleague at your part-time office job that you would send her the sales figures she needs for a report by yesterday afternoon. You forgot because you were preparing for an assignment, and she has now had to delay her report. Speak to your colleague: apologise, explain what happened and offer to make it up.

Hi, I owe you an apology. I know I said I'd have the sales figures to you by yesterday afternoon, and I completely dropped the ball. I had a big assignment due at uni and I got so caught up in it that it slipped my mind. That's no excuse, and I'm really sorry it's pushed your report back. I've pulled the figures together this morning, so they're in your inbox now. If it helps, I'm happy to stay back today and format the tables or proofread the report with you. Again, I'm really sorry.