Respond to a Situation · #RTS1-009

Hidden Parking Sign

The situation

You received a parking fine from the local council for parking on a street near campus. The sign showing the two-hour limit was hidden behind an overgrown tree and you could not see it. You have photos. Phone the council: explain why you believe the fine is unfair and ask for it to be reviewed.

Model answer

Good morning, I'm calling about a parking infringement notice I received last week. I parked on a street near the university on Tuesday, and I was fined for staying longer than two hours. The problem is that the sign showing the time limit is covered by tree branches, so I genuinely had no way of knowing there was a limit. I took photos that show the sign hidden by the tree. Could you tell me how to lodge a formal review, and would it be possible to have the fine withdrawn? Thanks very much.
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