Respond to a Situation · #RTS1-055

Vaccination Proof Needed

The situation

You are starting a nursing placement next week and must show proof of a vaccination you received at a local clinic three months ago. The vaccination has not appeared in your online health record, and the placement office needs it by Friday. Speak to the clinic receptionist: explain the problem and ask for a printed certificate today.

Model answer

Good morning. I'm hoping you can help me with something. I had a vaccination here about three months ago, in July, but when I checked my online health record yesterday it isn't showing up. I'm starting a nursing placement next week, and the placement office needs written proof by Friday, so I'm a little anxious about it. Would you be able to check your records here and, if it's there, print me a certificate today? If it needs to be uploaded as well, I'd really appreciate that too. Thanks very much for your help.
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