You live in a college dormitory, and your upstairs neighbors…

How to answer: structure and key points

How to answer

1. Decide who you are speaking to, and choose a tone to match (friendly for friends, polite and more formal for staff or a teacher).
2. Greet them and say why you are speaking.
3. Cover each part of the situation in turn: the problem, what you need, and a suggestion.
4. Close politely, for example with thanks or by agreeing a next step.
5. Speak as you would in real life; there is no single correct answer.

Points to cover here

You are speaking to: The dormitory manager. Tone: polite but firm.

1. Explain which room you live in and that you have a noise problem.
2. Describe how often the people upstairs are loud and how it affects sleep or study.
3. Say you would prefer the manager to speak to them or remind them of quiet hours.
4. Thank the manager and ask when you can expect an update.

These are key points and a structure written by RealPTE, not a script to memorise: say or write it in your own words.

RealPTE numbers

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From RealPTE practice records and students’ “I sat this” reports, counted weekly (last count 2026-10-21). Reports are what students tell us; predictions are not guaranteed.

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