Complaint in Library

How to answer: structure and key points

How to answer

1. Start with the topic of the discussion.
2. Give each speaker's main view in turn, by name or role.
3. Say how the views relate: where they agree, where they differ, and any outcome.
4. Use your own words and keep going until the time runs out.

What each speaker says

Topic: Noise and drinks problems in the university library

• Speaker 1: Complains the library has become noisy and suggests clearer quiet and talking zones with better promotion of rules.
• Speaker 2: Staff cannot watch every area; talking is allowed in the computer area, security can be called, drinks are banned.
• Speaker 3: The computer area is just as noisy from loud videos, and students spilling drinks leave lasting stains.

Where they end up: They agree rules need clearer promotion; students are urged to submit written complaints, and drinks are confirmed as not allowed.

These are key points and a structure written by RealPTE, not a script to memorise: say or write it in your own words.

RealPTE numbers

• In this week's prediction list

From RealPTE practice records and students’ “I sat this” reports, counted weekly (last count 2026-10-21). Reports are what students tell us; predictions are not guaranteed.

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