Highlight Incorrect Words · Part 3: Listening

Steven Hotel Management School defines not only management…

47 students marked "I sat this"Added 19 Apr 2019Question #191116

Click the words that differ.

Audio question

Transcript shown on screen

Steven Hotel Management School defines not only management science but hospitality science also. Just to fulfil the token demands of the customers is not the important thing, the important thing lies in leading the mind of the customers. Our students learn how to involve in the personal taste of the customers while designing the menu, developing concepts, designing interiors, tabletop presentations, interacting with customers, delivering services that the customer will like and appreciate, instead of focusing too much on work for their own benefit. This means our main approach should be customer centric. Hospitality needs both sentiment and business sense. Our management program directs the talent and intelligence of our students to proper channels, and provides them with a solid base in management, and this is what is required in today's hospitality marketplace. Our school investigates the latest management theory with realistic experimental learning. Besides, our affiliation with some foreign schools providing the same education will benefit students as they will be able to study and employ abroad.

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Opens question #191116 in the RealPTE practice screen.

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Highlight Incorrect Words format (Pearson)

PromptRecording of 15–50 seconds
Time to answerNot set per question (Part 3 lasts 31–39 minutes)
Skills assessedListening, Reading

How it is scored

  • Each correctly clicked word earns 1 point; each wrong click loses 1 point.
  • The recording plays only once.

Source: Pearson, PTE Academic & UKVI test format, Part 3: Listening, checked 9 October 2026.