PTE Core Write Email Samples: 10 Email Writing Answers

Dear Course Coordinator,

I am writing about my evening cooking class. My employer has moved my shift to the evening, so I can no longer reach the centre before the lesson begins. I would like to continue learning with your team rather than withdraw from the course.

Could I transfer to a weekend class covering the same material? Saturday mornings would suit me, although I could also attend on Sunday. Please let me know whether a place is available and whether changing classes involves any additional payment. I would appreciate the cost details before confirming the transfer.

Kind regards,

Alex

Hi Maya,

Thanks again for lending me your bicycle. While I was bringing it through my narrow front gate, the front light caught against the post and its cover cracked. The bicycle still rides normally, but I am sorry I damaged something you trusted me with.

I can take it to the cycle shop and pay for a replacement light, or cover the repair if you prefer to use your usual shop. Would you like me to return the bicycle on Friday evening after work? Let me know if you need it sooner and I will arrange another time.

Cheers,

Alex

Dear Office Manager,

I would like to raise a concern about the shared kitchen. Used mugs and food containers are regularly left beside the sink, and the worktop is often covered with crumbs after lunch. This makes it difficult for other staff to prepare their meals and leaves an unpleasant smell later in the day.

Could we put a short cleaning reminder near the sink and ask each team to check the kitchen before leaving? A labelled shelf for forgotten containers might also help. I would be happy to draft the reminder for you to review before it goes up.

Kind regards,

Alex

Hi Sam,

I am arranging a picnic for everyone on our street and would love you to come. We will meet on the grass beside the playground in Willow Park at midday on Sunday. There is a sheltered table nearby if the weather changes, and children are very welcome.

Could you bring something simple to share, such as fruit or bread? I will bring sandwiches and a large flask of tea, so there is no need to cook anything elaborate. Please let me know whether you can make it and if you need a hand carrying things over.

See you soon,

Alex

Dear Customer Service Team,

I ordered a white desk from your online shop, but the desk delivered yesterday is dark brown. The packaging was intact and the model appears correct; the colour is the problem. I chose white to match the other furniture in a small room used for video appointments.

Please let me know how to arrange an exchange for the colour I ordered. I have kept the packaging and can send photographs of the desk and delivery label if required. Could you also confirm whether your courier will collect the incorrect item when the replacement arrives?

Kind regards,

Alex

Hi Jamie,

Thank you for looking after my home while I am away. It is a relief to know someone I trust will be checking the place, and I really appreciate your help. Please make yourself comfortable and help yourself to the tea in the kitchen.

The plant beside the lounge window only needs water when the top of the soil feels dry. Please keep it out of direct afternoon sun. If there is an emergency, call my mobile first; I will check messages whenever I have reception. The neighbour also has a spare key if you accidentally lock yourself out.

Thanks again,

Alex

Dear Library Coordinator,

I would like to suggest a basic smartphone photography workshop for the library programme. Many residents use their phones to photograph family events but are unsure how to adjust focus, improve lighting or organise their pictures afterwards. A practical session could help them feel more confident without buying extra equipment.

The workshop would particularly suit older residents and anyone new to using a smartphone camera. I could help prepare simple handouts and welcome participants on the day. Please let me know whether the idea fits your plans and what support would be useful during the arrangements.

Kind regards,

Alex

Hi Leo,

I am really sorry, but I cannot visit you this Saturday as planned. A colleague has had to take unexpected leave, and I have agreed to cover the afternoon shift. I know you set aside the day for us, so I wanted to tell you as soon as I could.

Would you be free the following Sunday instead? We could meet at the riverside cafe for lunch and then take a walk if the weather is good. If Sunday is inconvenient, send me another date that suits you and I will check my schedule before we arrange anything.

Sorry again,

Alex

Dear Centre Manager,

Our community walking team would like to book a room for a planning meeting about our next local event. We need a quiet space with chairs around a table and access to a screen so we can review the route together. A room near the main entrance would help members who have difficulty with stairs.

Could you let me know whether a suitable room is available on a weekday evening next month? Please also send details of the booking conditions, including how to confirm the reservation and whether equipment is included in the room hire.

Kind regards,

Alex

Hi Jordan,

I am looking forward to sharing the apartment with you next month. It will be lovely to have someone to cook with, and I hope the move goes smoothly. There is plenty of room on the kitchen shelf for your favourite ingredients.

We usually take turns cleaning the shared rooms at the weekend, and we put our contributions towards the utility bills into a shared account when each bill arrives. We can talk through anything you would prefer to arrange differently. Could we have a call on Sunday afternoon to discuss your moving date and how to collect the keys?

Cheers,

Alex