PTE Respond to a Situation: แบบฝึกหัดและตัวอย่างคำตอบ

You booked a group study room at the university library for this afternoon, but when you arrived another group was already using it and refused to leave. You have a presentation to rehearse in two hours. Speak to the librarian at the front desk: explain the problem and ask for an alternative room.

Hi, sorry to bother you. I booked study room four for two o'clock today under my student number, but when I got there another group was already inside, and they said they weren't going to move. The trouble is, my team has a presentation in two hours and we really need somewhere to rehearse. Could you check the booking system and see if there's another room free, even a smaller one? If nothing's available, maybe you could ask the other group to leave? I'd really appreciate your help. Thanks so much.